BusPass ("we", "us") is built and operated by Teja Naga trading as BusPass, from Ireland. We take privacy seriously and collect only what is needed to run the service. This policy covers buspass.ie and the BusPass app.
1. What we collect
Account data — email address and authentication token via Firebase Authentication, when you choose to create an account. You can use BusPass without one.
Name and email if you join the launch list on buspass.ie, so we can tell you when BusPass is available. We use it for that and nothing else.
Location — when you allow it, your device's location is used to find the stops nearest you. Doing that requires sending it to our own server: normally a bounding box covering the area around you, and for landmark searches your coordinates. The server matches it against timetable data and returns the stops. It is requested only while you are using the app, never in the background. We do not save it to our database and we do not build a history of where you have been — it is used to answer that one request and then discarded. As with any web service, our hosting provider's request logs may retain it for a short period.
App preferences — saved stops, favourite routes, and pinned services, stored in Firebase Firestore so they sync across your devices.
Feedback you send us — the text of any feedback you submit through the app, so we can act on it.
Push notification token — if you enable service alerts, the browser-issued push subscription needed to deliver them.
Basic technical logs — anonymised request logs used for debugging and abuse prevention.
2. What we don't collect
We do not track your location in the background, and we do not keep a history of it.
BusPass shows no ads. We do not sell or share your data with advertisers.
We do not use third-party analytics that build profiles on you.
We do not ask for payment details. BusPass is free to use.
3. How we use your data
To email you once, when BusPass launches, if you joined the launch list.
To operate your account — sign-in, saved stops, routes and preferences.
To show you live arrivals for stops near you.
To send service communications about your account.
To deliver service alerts, if you have enabled notifications.
To read and act on feedback you send us.
To improve the product using aggregate, anonymised usage patterns.
4. Legal basis (GDPR)
Contract — processing necessary to provide the service you signed up for.
Legitimate interests — security logging, abuse prevention, service improvement.
Consent — for any optional marketing communications (you can opt out any time).
5. Third-party processors
We share data with the following trusted processors solely to operate the service:
The marketing site (buspass.ie) uses no third-party tracking cookies. The app uses a single first-party authentication token to keep you signed in. No advertising or analytics cookies are used.
9. Children
BusPass is not directed at children under 13. We do not knowingly collect data from anyone under 13. If you believe a child has provided us with personal data, contact hello@buspass.ie and we will delete it promptly.
10. Changes to this policy
If this policy changes materially, we will update the date above and notify users by email at least 14 days before changes take effect.